Refund policy

Custom Orders All our products are custom-made to your specifications. We cannot accept returns or offer refunds once printing has begun, except in cases of error on our part.

Damaged or Defective Items If your order arrives damaged or defective, contact us within 24 hours with photos. We'll arrange replacement 

Our Errors If we make a mistake (wrong name, incorrect design, printing error), we'll reprint at no cost or provide full refund.

Approval Process We send digital proofs only twice before printing. Ensure you have added the right picture and require documents as we will not replace this once design is commenced once agreed we proceed with production. Please review carefully.